Terms of Service - Casethora Firm

Terms of Service

Effective Date: January 1, 2025

Casethora Firm provides legal support for realtors under the domain Casethora.com. Our registered office is located at Museumstrasse 2, 8001 Zurich, Switzerland. Phone: +41760570684. Business ID: CHE-060.446.010.

1. General Provisions

These terms govern the use of our legal support services, digital educational materials, and physical products. By engaging our services or purchasing our products, you agree to these terms.

2. Scope of Services

2.1 Legal Support Services

We offer personalized legal guidance and representation for real estate professionals. Deliverables and timelines are set forth in a separate agreement or proposal.

2.2 Digital Educational Materials

Our info products include e-guides, templates, and video tutorials designed to assist realtors in legal matters.

2.3 Physical Products

We distribute printed manuals, forms, and related printed materials. Specifications and descriptions are provided on our site.

3. Fees and Payments

Service fees, product prices, and payment terms are stated on our site or in individual agreements. Invoices are issued electronically, and payments are due as specified.

4. Cancellation and Reimbursement Policy

4.1 Legal Support Services

Clients may cancel or reschedule a scheduled appointment at least 48 hours in advance without extra charge. If cancelled or rescheduled within 48 hours of the appointment, no reimbursement applies due to preparatory work. Under exceptional circumstances at our discretion, a partial reimbursement may be offered. Appointments may be postponed once per engagement without fee.

4.2 Digital Educational Materials

Purchasers may request a reimbursement within 7 days of purchase if the digital files have not been accessed or downloaded. Approved requests will be processed and credited to the original payment method within 14 business days. Once materials have been accessed, no reimbursement is available due to the nature of electronic content.

4.3 Physical Products

Unused products in original packaging may be returned within 14 days of delivery. To initiate a return, contact us via contact our firm for authorization. Returns are accepted only after approval. Once received and inspected, a full reimbursement of the product price will be issued within 14 business days. Shipping charges for returns are the responsibility of the purchaser unless the item is defective. Custom or personalized products are final sale and not eligible for reimbursement due to their tailored nature.

5. Modifications to Terms

We reserve the right to update these terms. Revised terms will be published on our site with an updated effective date.

6. Contact Information

If you have questions or requests, please reach us at: